This journey began some 27 years ago. Amazon was only an idea, and
it had no name. The question I was asked most frequently at that
time was, “What’s the internet?” Blessedly, I haven’t had to
explain that in a long while.
I am reminded of the fact that Bezos’s longstanding policy bans PowerPoint presentations from meetings, replacing them with “narratively structured six-page memos”. You can hide unclear thinking in a slide deck; you can’t hide unclear thinking in a narrative memo.